Lucy Williams is the Group Head of Conduct, Policy and Whistleblowing at HSBC plc. Prior to this role, Lucy was the Executive Committee member and Head of Regulatory Compliance for HSBC UK Bank, responsible for overseeing the commercial, retail, wealth and private banking operations of HSBC in the UK. She held this role from 2013. She was the first senior executive to relocate from London to Birmingham in 2015, ahead of the opening of the Bank’s new UK head office there. She still lives locally with her family and is a strong advocate for the region. She says of this move that it taught her much about the place that banking has in a community and the role that teams play in reflecting the values of HSBC on those around them. She’s proud to lead a global team from a regional base and thinks the connectivity it gives them to our customers and colleagues improves their performance.
Lucy joined HSBC in June 2013 from Prudential plc where she was the Director of Group Compliance. Prior to that, she was Head of Compliance at Aviva Life UK. Her earlier career included a range of roles over some years at the Financial Services Authority, in the Markets Division and Retail Supervision, and managing ABN AMRO’s Government Affairs team in Brussels.
Outside of work Lucy supports a range of globally-renowned arts organisations with a regional base – she is a Board member of the Royal Shakespeare Company and the City of Birmingham Symphony Orchestra. Lucy is proud to Chair the Independent Schools Governing Body of the King Edward VI Foundation Birmingham and be a Board member of the wider Foundation. Together, the Foundation’s schools reflect the multicultural and diverse population of the city, and are committed to excellence and accessibility.
Lucy is married with three children, all of school age.