Duties & Responsibilities
- Front of House duties
- Box Office including:
- Answering enquiries by phone and in person
- Taking reservations and completing box office transactions
- Printing and distributing orders
- Stewarding
- Bar Service & Supervision
- Act as a Fire Marshall
- Maintenance of a clean, tidy and safe working & public environment, including some cleaning duties as necessary.
Person Specification
Essential
- Some experience of working in a customer facing environment
- Some experience of handling money and customer financial transactions
- A flexible and adaptable approach to work, including late night, weekend and Bank Holiday working
- Good all round ICT abilities, (A good working knowledge of Microsoft Office & email) as well as an ability to adapt quickly to job specific IT
programmes - A positive and self-motivated work ethic
- A professional and friendly attitude when dealing with customers
- A polite telephone manner, and ability to deal with people face to face, under sometimes pressurised situations
- Good initiative, and an ability to think logically and to problem solve under pressure
- The ability to work well within a team or independently, and show initiative
- Strong listening skills combined with the ability to confidently interact with clients
- A strong customer focus on positive image and professionalism
- Excellent time management and organisational skills
- A willingness to learn new skills
- Understanding of safeguarding and promoting the welfare of children and young people
Desirable
- Experience of running or assisting at events
- Maths and English GCSE
- A knowledge of health and safety practice
How to apply
To apply for this role, please forward a completed application form, equal opportunities monitoring form (both available for download here) and a covering letter addressed to Cathy Moss (Arts and Events Manager) by email to: recruitment@keschools.org.uk.
The deadline for applications is Friday 17 July at 8am, however, applications will be received on receipt and so early applications are encouraged to ensure full consideration for the post.
King Edward’s School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants invited to interview will be required to provide proof of identity, preferably a birth certificate, although where this is not available we will accept other forms of ID. Online searches will also be carried out for all shortlisted candidates, as required by Keeping Children Safe in Education. Successful candidates will be required to undergo an enhanced DBS check and other pre-employment checks. A copy of the School’s Safer Recruitment Policy is available on the website www.kes.org.uk.
